Frequently Asked Questions

What areas do you deliver?

We offer free delivery within 10 miles of Jackson Township, Ohio, and up to 25 miles outside of Jackson Twp. Additional delivery fees apply beyond the free 10-mile radius. Please check the delivery area tool on our homepage for an exact quote.

What happens if it rains during my event?

We offer free cancellation up to 24 hours before your event. If we begin setup, this forfeits any chance for a refund.

How many hours does the rental include?

Each of our rentals includes a 6-hour time frame. If you need more time, contact us. Additional hours are billed at $25 per hour, per unit.

How far in advance should I book?

We require at least a 3-day notice when booking. Our calendars open a year in advance. We recommend booking as early as possible to secure your spot and desired unit.

What is required to book?

We need a first and last name, delivery address, event time frame, email, and a credit card on file. A $1 deposit will be placed on the card at the time of booking, and the remaining balance will be due upon delivery via the card on file, a new credit/debit card, or cash.